Last updated: August 12, 2026
Terms & Conditions
1. Acceptance of these terms
These Terms and Conditions govern your use of the PRIMO Recruiters website and any information, services or communications made available through it. By accessing this website, you agree to these terms. If you do not agree, please do not use the website. These terms do not replace any separate written agreement entered into between PRIMO Recruiters and a client or candidate.
2. About PRIMO Recruiters
PRIMO Recruiters provides executive search, professional recruitment, talent advisory and related recruitment services. Our office is located at 3408 Crowley Drive, Vancouver, British Columbia, Canada V5R 6C3. General enquiries may be sent to [email protected] or by phone to +1 604 123 4567. We may update the information on this website to reflect changes in our services or business without prior notice.
3. Website information and no employment guarantee
Website content is provided for general information only and is not professional, legal, employment or career advice. While we aim to keep information accurate and current, we do not guarantee that every role, salary indication, industry statement or other item of content is complete, current or suitable for your circumstances. A candidate introduction or discussion with PRIMO Recruiters does not guarantee an interview, offer or placement. Similarly, an employer enquiry does not create an obligation for PRIMO Recruiters to accept or complete an assignment.
4. Candidate information
When you email a CV, profile or other career information to PRIMO Recruiters, you confirm that the information is accurate to the best of your knowledge and that you are entitled to share it. You may tell us of any confidentiality restrictions, contact preferences or organizations you do not wish us to approach. We will not present you to a client without your consent. You remain responsible for the accuracy of statements, references, qualifications and work authorization information you provide during a recruitment process.
5. Client information and assignments
Clients are responsible for providing accurate information about a role, organization, compensation, working arrangements and hiring requirements. The scope, fees, payment terms, warranties and other obligations for a specific search are set out in the applicable written engagement agreement. Unless such an agreement states otherwise, this website does not constitute an offer to provide services on any particular terms. Client confidential information is handled in accordance with the engagement and applicable law.
6. Intellectual property
The PRIMO Recruiters name, branding, website design, written content, graphics and other material on this website are owned by or licensed to PRIMO Recruiters and are protected by applicable intellectual property laws. You may view and print pages for personal, non-commercial use. You must not reproduce, adapt, distribute, publish, scrape or use website content for commercial purposes without prior written permission, except where permitted by law.
7. Acceptable use
You must not use this website in a way that is unlawful, misleading, harmful or likely to interfere with its normal operation. You must not attempt to gain unauthorized access to the website, transmit malicious code, collect personal information from the website without a lawful basis, or use the website to submit false employment information. We may restrict access where we reasonably believe use breaches these terms or creates a risk for PRIMO Recruiters, candidates, clients or other users.
8. Third-party links
This website may include links to third-party services, including social media websites. These links are provided for convenience only. PRIMO Recruiters does not control, endorse or accept responsibility for third-party content, privacy practices, availability or terms. Your use of a third-party website is governed by that website's own terms and privacy policy.
9. Limitation of liability
To the fullest extent permitted by law, PRIMO Recruiters is not liable for any indirect, incidental, consequential, special or punitive loss arising from your use of, or inability to use, this website. Nothing in these terms limits liability that cannot lawfully be limited. If you are dissatisfied with the website, your sole remedy is to stop using it.
10. Governing law
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in British Columbia. Any dispute relating to these terms or the website is subject to the exclusive jurisdiction of the courts located in British Columbia, except where applicable law requires otherwise.
Privacy Policy
1. Our commitment
PRIMO Recruiters respects the privacy of candidates, clients, website visitors and other contacts. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information in connection with our website and recruitment services. We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act where applicable, and relevant provincial privacy legislation.
2. Personal information we collect
We may collect information you provide directly, such as your name, email address, telephone number, CV, employment history, education, compensation expectations, location, career preferences, references and correspondence. We may also collect professional information from publicly available sources, referrals and business contacts, where permitted by law. Website technical data may include IP address, browser type, referring page and general usage information collected through standard web technologies.
3. How we use personal information
We use personal information to respond to enquiries, assess career opportunities, deliver recruitment services, communicate about relevant roles or services, conduct due diligence with consent, improve our website and meet legal obligations. We only use personal information for purposes that a reasonable person would consider appropriate in the circumstances. You may ask us to stop contacting you about opportunities at any time. Some information may need to be retained where required for legal, regulatory, contractual or record-keeping reasons.
4. How we share personal information
We do not sell personal information. Candidate information is shared with a prospective employer only with the candidate's consent and for a defined recruitment purpose. We may use service providers that support our business systems, subject to appropriate confidentiality and security obligations. We may disclose information where required or permitted by law, to protect legal rights, or in connection with a business transaction, subject to applicable requirements.
5. Consent and your choices
By providing personal information, you consent to its collection, use and disclosure as described in this policy, subject to your legal rights. Consent may be express or implied depending on the information and context. You may withdraw consent, request access to your personal information, ask that inaccuracies be corrected, or request information about our privacy practices by contacting us. Withdrawal of consent may limit our ability to provide certain recruitment services or communicate about relevant opportunities.
6. Security and retention
We use reasonable administrative, technical and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use and modification. No electronic transmission or storage method is completely secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary for the identified purposes, legitimate business needs or legal requirements, then securely delete or anonymize it where appropriate.
7. International processing
Our service providers or recruitment partners may process information outside your province or Canada. Where information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction. We take reasonable steps to ensure that third parties handling personal information for us provide an appropriate level of protection. If an international search requires sharing your profile outside Canada, we will discuss that context with you before representation.
8. Cookies and website analytics
Our website may use essential technologies that support functionality, security and an improved visitor experience. We may also use aggregated analytics to understand website performance and content usefulness. You can usually adjust browser settings to manage cookies, though this may affect some website functions. We do not use website analytics to make automated employment decisions.
9. Changes to this policy
We may revise this Privacy Policy to reflect changes in our practices, legal obligations or services. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically, particularly before sharing personal information. Material changes will be communicated in an appropriate manner where required by law.
10. Contact us about privacy
For privacy questions, access requests, corrections, consent withdrawal or complaints, email [email protected] with the subject line “Privacy request,” or write to PRIMO Recruiters, 3408 Crowley Drive, Vancouver, British Columbia, Canada V5R 6C3. We may need to verify your identity before responding to a request. We aim to respond within the time required by applicable law.